This Shipping Policy outlines the terms and conditions related to the processing and delivery of orders placed through our online store.
Processing Time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. Customers will be notified in the event of significant delays.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary based on location:
- United States & Canada: 6–12 business days
- Europe: 6–14 business days
- Australia & New Zealand: 8–15 business days
- Rest of the World: 10–20 business days
Please note that these are estimated delivery times. Actual delivery times may vary due to customs delays, carrier issues, or other unforeseen factors.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–72 hours for tracking details to update.
International Shipping
We offer international shipping to most countries. Customs, duties, and taxes may apply and are the responsibility of the customer. We are not responsible for delays caused by customs processing.
Incorrect Addresses
Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly entered addresses. If a package is returned due to an incorrect address, the customer will be responsible for the cost of reshipment.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and, where applicable, offer a replacement or refund.
Questions
For any shipping-related questions or concerns, please contact our support team